Returns & Refunds Policy – Kitchen Products
As a valued customer, you have the right to return goods purchased from our shop within 14 days of receiving them. All return shipping costs must be paid by the customer.
Eligibility Criteria:
Items must be unused
Packaging must be intact and original
Returns must be complete with all parts and accessories
Processing Refunds:
After inspection, we will confirm the condition of the item. Refunds or exchanges will be processed within 14 business days.
Please Note:
Returns that do not meet the policy conditions will not be accepted
Items returned in poor condition may be sent back
All products include a 2-year guarantee, excluding issues caused by negligence or misuse.